Return Eligibility
Eligible items may be returned within 14 days of delivery.
Returned products must:
- Be unused and unworn
- Include original tags
- Be returned in original condition
Non-Returnable Items
The following items may not be eligible for return:
- Final sale items
- Worn or damaged products
- Items without original tags
Refund Process
Once your return is received and inspected:
- Approved refunds are issued to the original payment method
- Processing times may vary depending on your payment provider
Return Shipping
Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.
Incorrect or Damaged Orders
Please contact us within 48 hours of delivery if:
- Your item arrived damaged
- You received the wrong product
- Products are missing from your order
Customer Support
Email: support@clothmeld.co.uk
Phone: +44 20 7287 7737